Confluence AI

Overview

Confluence is Atlassian's team workspace and wiki platform used by over 60,000 organizations. Confluence AI adds intelligent features including content generation, summarization, and Q&A to the established collaboration platform. For organizations already using Atlassian tools, Confluence provides integrated knowledge management.

The platform is particularly strong for technical documentation, project wikis, and team knowledge bases. Confluence AI enhances these use cases with automated content creation and intelligent search across workspace content.

Key Features

**AI Writing**: Generate and edit wiki content

**Summarization**: Summarize long pages

**Q&A**: Answer questions from workspace

**Jira Integration**: Deep integration with Jira

**Templates**: Extensive template library

**Page Tree**: Hierarchical organization

**Permissions**: Granular access control

**Enterprise Features**: Advanced security and compliance

When to Use Confluence AI

Confluence AI is ideal for:

Organizations using Atlassian products

Technical documentation and wikis

Engineering and product teams

Enterprise knowledge management

Companies requiring advanced permissions

Teams using Jira for project management

Pros

Enterprise-grade platform

Deep Jira integration

Large user base

Advanced permission system

Proven at scale

Good template library

Strong for technical docs

Atlassian ecosystem benefits

Cons

Can be clunky and slow

AI features less advanced than newer platforms

Expensive at scale

Complex for simple use cases

UI feels dated compared to modern tools

Steep learning curve

Performance issues with large instances

Better alternatives for non-Atlassian users

Pricing

**Free**: Up to 10 users

**Standard**: $6.05/user/month

**Premium**: $11.55/user/month

**Enterprise**: Custom pricing