Guru

AI-powered wiki and knowledge management for teams

freemiumproductionknowledge-managementwikiai-searchcollaboration

Memory Types

semantic, organizational

Integrations

slack, browser, salesforce, zendesk, teams


Overview


Guru is an AI-powered knowledge management platform that brings company knowledge directly into employees' workflows. The platform combines a wiki, browser extension, and AI search to make information accessible wherever people work. Guru emphasizes "knowledge at the point of need" rather than forcing employees to search separate knowledge bases.


The platform includes AI-powered features for suggesting knowledge, detecting outdated information, and answering questions from company documentation. Guru's browser extension and Slack integration make knowledge accessible without context-switching.


Key Features


  • **Browser Extension**: Access knowledge anywhere on the web
  • **AI Search**: Natural language knowledge search
  • **Verification**: Ensure knowledge stays up-to-date
  • **Slack Integration**: Answer questions in Slack
  • **Cards**: Bite-sized knowledge snippets
  • **Collections**: Organize knowledge by topic/team
  • **Analytics**: Track knowledge usage and gaps
  • **Suggested Edits**: AI recommends improvements

  • When to Use Guru


    Guru is ideal for:

  • Teams wanting accessible knowledge management
  • Organizations with distributed knowledge
  • Customer support teams needing quick answers
  • Sales teams requiring up-to-date information
  • Companies using Slack extensively
  • Teams frustrated with wiki sprawl

  • Pros


  • Good user experience
  • Browser extension is very useful
  • Strong Slack integration
  • Emphasis on keeping knowledge current
  • Affordable for small teams
  • Easy to get started
  • AI features improve over time
  • Good for remote teams

  • Cons


  • Limited compared to enterprise search platforms
  • AI features less advanced than Glean
  • Can become cluttered with content
  • Verification workflow requires discipline
  • Free tier very limited
  • Less suitable for very large enterprises
  • Integration coverage smaller than competitors
  • Some features require higher tiers

  • Pricing


  • **Free**: Up to 3 users
  • **Starter**: $10/user/month
  • **Builder**: $20/user/month
  • **Expert**: Custom pricing